Data Processing Agreement — NoxReg
This Data Processing Agreement (“DPA”) forms part of the Terms of Service between NoxReg S.à r.l. (“Processor”) and the subscribing organisation (“Controller”), and governs the processing of personal data in accordance with Article 28 of the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
1. Definitions
2. Subject Matter and Details of Processing
3. Processor Obligations
NoxReg, acting as Processor, undertakes to:
- Process personal data only on documented instructions from the Controller (the Terms of Service constitute such instructions), and notify the Controller if an instruction infringes GDPR.
- Ensure that persons authorised to process personal data are bound by appropriate confidentiality obligations.
- Implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including: TLS 1.3 in transit, AES-256 at rest, row-level security at the database layer, and access controls requiring auditable justification for NoxReg staff access.
- Not engage a sub-processor without prior specific or general written authorisation from the Controller. NoxReg operates under the general authorisation model — the current sub-processor list is provided in Section 5.
- Assist the Controller in responding to data subject rights requests (access, rectification, erasure, portability, restriction, objection) insofar as possible given the nature of the processing.
- Assist the Controller in ensuring compliance with GDPR Articles 32–36 (security, breach notification, DPIA, prior consultation).
- At the Controller's choice, delete or return all personal data upon termination of the service, and delete existing copies unless EU law requires retention.
- Make available all information necessary to demonstrate compliance with Article 28, and allow and contribute to audits conducted by the Controller or an auditor mandated by the Controller.
4. Controller Obligations
- Ensure there is a lawful basis for processing personal data via NoxReg (typically GDPR Article 6(1)(b) — contract performance, or Article 6(1)(f) — legitimate interests).
- Ensure that data subjects whose data is processed via NoxReg have been informed of such processing in accordance with GDPR Articles 13–14.
- Authorise only legitimate users to access NoxReg, and promptly notify NoxReg of any unauthorised access or suspected breach.
5. Sub-processors
NoxReg uses the following sub-processors. The Controller grants general authorisation for their use. NoxReg will notify the Controller of changes with 14 days advance notice.
| Sub-processor | Purpose | Location | Transfer Mechanism |
|---|---|---|---|
| Supabase | Database & Authentication | EU West (Ireland) | EU Data Residency |
| Vercel | Application Hosting | Global CDN (data processed in EU) | SCCs |
| Resend | Transactional Email | EU | EU Data Residency |
| Anthropic | AI Classification (regulatory text only — no personal data) | USA | SCCs |
Note: Anthropic processes only anonymised regulatory document text — no subscriber personal data is transmitted to Anthropic's API.
6. Security Measures
NoxReg implements the following technical and organisational measures (TOMs) pursuant to GDPR Article 32:
7. Data Subject Rights
NoxReg will, upon written request from the Controller, assist in responding to data subject rights requests within the timeframes required by GDPR. Data subjects may exercise the following rights: access (Article 15), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18), portability (Article 20), and objection (Article 21). Requests should be directed to the Controller in the first instance, who may then engage NoxReg for technical assistance.
8. Data Breach Notification
NoxReg will notify the Controller without undue delay upon becoming aware of a personal data breach affecting data processed under this DPA. Notification will include: (a) the nature of the breach and categories of data affected; (b) the likely consequences; (c) measures taken or proposed to address the breach. The Controller remains responsible for notifying the relevant supervisory authority within 72 hours per GDPR Article 33.
9. Audit Rights
The Controller may request an audit of NoxReg's data processing activities. Audits must be requested in writing with at least 30 calendar days notice, conducted during normal business hours, and carried out no more than once per calendar year unless a specific incident warrants additional review. NoxReg may satisfy audit requests by providing relevant certifications, third-party audit reports, or questionnaire responses.
10. Governing Law
This DPA is governed by the laws of the Grand Duchy of Luxembourg and the GDPR as implemented in Luxembourg law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Luxembourg City, without prejudice to any mandatory provisions of the Controller's jurisdiction that cannot be contractually excluded.